(Primary experience)
Windows PCs and Laptops
- Anything to do with Windows 10
- Anything to do with Windows 11
- Anything to do with Windows 7
- Buying a new PC or laptop
- Upgrading a PC or laptop
- Backing up your photos etc from Windows
- Choosing a good anti-virus program
- Recording passwords safely, retrieving lost passwords
- Using your PC – from the complete novice to the expert.
I have a lot of experience with mail systems in general, both personal and corporate. I can advise or help on mail not being delivered, spam filtering, mailshots, setting up Google accounts.
Printers – choosing and setting up
Backups – importance and options
Internet and Wi-Fi
Domain names
Scams and Fraud
What to watch out for
How to tell if an email or website is genuine
Tips – CLI, Url, mail links
How do they get your passwords and does it marrer?
The hacker myth
iPhones and iPads
Smartphones and tablets
Understanding the jargon
- TCP/IP
- POP3, SMTP, IMAP
- Outlook and Exchange
- Address bar, Notification area, Taskbar
- URLs
- Domain Names
- E-mail addresses
- Using the mouse – right-click, drag, single or double-click
- Copy and paste, Using multiple windows
- Keyboard shortcuts
Applications
- Using Word
- Using Excel
- Using Outlook
- Using Access
- Writing VBA macros
- Using Chrome, extensions, auto-fill